Demand management


Below is a summary of the standard for demand management. Please click the PDF at the end of the summary to read the full explanation and additional details.       


Practices will be expected to:
 

 

  • If you need to be referred elsewhere, your practice will use the NHS e-referral system and give you a choice of where to go for your next appointment
     

  • The appropriate practice staff will be aware of the Effective Use of Resources (EUR) policies
     

  • The EUR policies must be easily accessible for the practice staff who make referrals
     

  • Your practice must comply with all the EUR policies

 

 

Standard 10.1 Demand Management