Accessible information

Below is a summary of the accessible information standard. Please click the PDF at the end of the summary to read the full explanation and additional details.       

Practices will be expected to: 

  • Your practice should make reasonable adjustments for those with protected characteristics
  • If needed, your practice should request information from Salford CCG, for example a film translated into sign language
  • If you need an interpreter, one should be provided
  • If you need pictures and symbols to help understand information, this should be provided
  • If you, or your carer, need information in a particular format or delivered in a certain way, this should be recorded on your notes
  • Your practice should make sure that there are different ways patients can give feedback on how they receive information
  • Your practice should comply with the Accessible Information Standard


Standard 10.4 Accessible Information